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Help zone
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Terms of Sale/Warranty
If you are not satisfied for any reason you can return any of our products (Custom Designed Products Cannot Be Returned) in New Condition for a Full Refund (Less Freight)
Purchase and enjoy with no restocking fees in the first 30 days.
Any New Product returned after the 30 days will be subject to a 20% restocking charge.
Freight will not be refunded.
Tuff Products reputation for designing and selling high quality products for over 9 years and is dedicated to satisfying you the end customer. Any questions concerning Cop Tuff ™, Edge™ or Tuff ™ should be handled by calling the Customer Service Dept.
Toll free at:
(877)Tuff-Pro (883-3776)
Write to:
Email: cs@tuffproducts.com
US Mail
Tuff Products Brand
Customer Service Dept
1031 Bay Blvd Ste. V
Chula Vista CA 91911
Tuff Products makes no express warranties, and excludes implied warranties, on the sale of all its products. Unless prohibited by state law, the implied warranties of merchantability and fitness for a specific product and product use are entirely the responsibility of the buyer.
In compliance with the California Song-Beverly Warranty Act, but intended to apply to all Cop Tuff ™, Edge™ or Tuff ™ products sold throughout the world each Cop Tuff ™, Edge™ or Tuff ™ is sold “as is” and “with all faults” Entire risk as to the quality, safety and performance is with the buyer.
Should a Cop Tuff ™, Edge™ or Tuff ™ product prove defective following its purchase, the buyer and not the manufacturer, distributor, or retailer assumes the entire cost of all necessary servicing repair and where not prohibited applicable state law, of all consequential damages.
Some distributed products not manufactures by Tuff Products Brand contain their own manufactures warranty statement terms of sale. Availability, Product Design and Prices are subject to change without notice.
No Hassle Return Policy
If you are not satisfied for any reason you can return any of our products in New Condition for a Full Refund. (Less Freight)
No restocking fees in the first 15 days.
New Products returned after the 16 day will be subject to a 20% restocking charge.
Freight will not be refunded.
(Close Outs, Discontinued and Custom Designed Products Excluded)
Step 1: Call 877-883-3776 or
Email: Returns@TuffProducts.com
for a Return Authorization Number.
Step 2: New Products with Packing Slip to:
Tuff Products
Returns
1031 Bay Blvd #V
Chula Vista Ca 91911
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